Manapearl Customer Service
Customer Service
- Shipping & Delivery
- Website Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Tax and Duties
- Updating Account Information
- Shipping & Delivery
- Standard products will ship within 1-2 business days after payment confirmation. Order made products may take up to 2 extra days to ship. All shipments will be handeled by EMS or Registered Mail from Tahiti. All shipments require a signature release. We want your item to arrive promptly and safely. Our store professionals use first-quality materials to pack items with care.
- Tahiti is small island lost in the middle of the South Pacific Ocean, therefore it is difficult to tell you exactly how long it will take for the parcel to reach you. By experience, it usually takes between 1 and 3 weeks. We send an e-mail for each order with all information regarding the shipment. Thank you very much for your comprehention !
- Website Security
- www.manapearl.com makes use of state-of-the-art encryption technology through Secure Socket Layer (SSL) to protect customer information. Please note the https:// in the URL when placing an order with www.manapearl.com
- Returns & Replacements
- Please consult our return policy
- Ordering
- How to Order :
- - Online shop: www.manapearl.com
- - Online Rakuten shop: www.rakuten.co.jp/manapearl
- - Email: anapa@manapearl.com
- - Phone/Fax: + 689 45 68 13
- Payment, Pricing & Promotions
- Credit Card or Pay Pal
- Tax and duties
- Depending on your country of residence, you might have to pay VAT and/or Import duties on our products. If you have difficulites to find the necessary information, do not hesitate to contact us.
- Updating Account Information
- Please log to "my Account" choose any of the information that you wnat to change and click the edit link.
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